Give us more space, say frustrated Trowbridge library users

Car parking campaigner John Fairbrother in the County Hall car park

Car parking campaigner John Fairbrother in the County Hall car park

First published in News
Last updated
by , Senior reporter for Trowbridge

Wiltshire Council is being urged to act over the lack of parking at County Hall for visitors.

Concerns were raised by residents at the Trowbridge Area Board meeting last Thursday and councillors resolved to write a letter urging the council to take action.

Cllr Graham Payne, who chairs the area board, said at the meeting: “It is difficult for visitors to get into the car park at County Hall, especially for those wanting to use the library. They can’t park and end up going home instead.

“We were assured 18 months ago that there would be reserved spaces for library users, but that just hasn’t happened.

"A lot of people feel very let down by this and the council needs to take action.”

Regular library user John Fairbrother, of Alderton Way, Trowbridge, said he has complained numerous times to the council, because staff often use the 66 spaces intended for library visitors.

He said the issue has been on going since the library opened at the council’s headquarters in September 2012, replacing the one across Bythesea Road.

Despite contacting the council several times over the matter, he believes the problem is no better.

Mr Fairbrother said: “There is a serious lack of parking for users of the new library and also for the visitors and staff, which is due to very poor planning when they spent millions improving the building.

“I was told that staff had been cut and parking should improve, but this has not happened in any shape or form. Just last week I tried to park my car and found all the spaces taken, with some cars even parked in front of other cars.

“It’s incredibly frustrating, but the council just doesn’t seem to listen. It’s almost impossible to get a space and I have spoken to other staff members at County Hall who also agree with me.

“Something needs to be done and the council has to take notice, because the library is a wonderful facility, but people won’t be able to make the most of it if they have difficulty parking.”

A Wiltshire Council spokesperson said: “It is important people are able to use the services and enjoy the facilities County Hall has to offer as easily as possible, and we apologise that some people are still have difficulties at peak times since increasing our visitors’ parking bays from 26 to 66.

“However, we would like to assure people that we are working on plans to improve the situation for visitors and staff.

“We are aiming to put parking orders in place on the County Hall car parks, and this will mean we will soon be able to enforce any inconsiderate parking, or parking which contravenes those orders."

Comments (21)

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4:29pm Thu 22 May 14

Wazook says...

There are around 4 times as many employess as there are car parking spaces and they often spend time driving around to find somewhere to park aswell, but there are a number of public car parks all within walking distance, the multi storey has free parking, the cinema area has 3 hours free parking, then you have the watergate and shires, aswell as bus stops along bythesea road, i think there are more important things to worry about in this world than whether each person can park their cars right at the entrance to where they want to visit.
There are around 4 times as many employess as there are car parking spaces and they often spend time driving around to find somewhere to park aswell, but there are a number of public car parks all within walking distance, the multi storey has free parking, the cinema area has 3 hours free parking, then you have the watergate and shires, aswell as bus stops along bythesea road, i think there are more important things to worry about in this world than whether each person can park their cars right at the entrance to where they want to visit. Wazook
  • Score: 20

4:35pm Thu 22 May 14

liquidsmoke says...

Yes yes yes. I agree completely, such a shame to have a wonderful new library with nowhere nearby to park. The council really need to sort this out. When I used to work at County Hall (before the new library) someone used to patrol the car park to make sure staff weren't parked in the visitor places. Now that those places are needed even more, for library customers, there seems to be no-one there to ensure they are kept free.
Yes yes yes. I agree completely, such a shame to have a wonderful new library with nowhere nearby to park. The council really need to sort this out. When I used to work at County Hall (before the new library) someone used to patrol the car park to make sure staff weren't parked in the visitor places. Now that those places are needed even more, for library customers, there seems to be no-one there to ensure they are kept free. liquidsmoke
  • Score: 5

6:38pm Thu 22 May 14

beetawix says...

Go on Saturday when you can park where you like
Go on Saturday when you can park where you like beetawix
  • Score: 12

9:25am Fri 23 May 14

southendmike says...

Trowbridge Hospital has an ongoing problem with parking for outpatients, visitors' hospital staff etc (ie legitimate parking) as, it appears, many of the parking spaces are taken by employees of Sainsburys just around the corner, who, I am told, are not allowed to park in the large Car Park at the front of the store.

Similarly, the few Disabled spaces there are sometimes taken by people not displaying a Blue Badge (including on one occasion a member of the Hospital Staff).

My point is that the Hospital had at one time employed a Parking Attendant to patrol the Car Park in this and other Hospitals, but he was removed as, it is said, people complained that he was too good at his job and were being frustrated at being told that they could not park for free so that they could do their shopping or go to work in the Town! Perhaps he/she should be reinstated.

You couldn't make it up really, could you?
Trowbridge Hospital has an ongoing problem with parking for outpatients, visitors' hospital staff etc (ie legitimate parking) as, it appears, many of the parking spaces are taken by employees of Sainsburys just around the corner, who, I am told, are not allowed to park in the large Car Park at the front of the store. Similarly, the few Disabled spaces there are sometimes taken by people not displaying a Blue Badge (including on one occasion a member of the Hospital Staff). My point is that the Hospital had at one time employed a Parking Attendant to patrol the Car Park in this and other Hospitals, but he was removed as, it is said, people complained that he was too good at his job and were being frustrated at being told that they could not park for free so that they could do their shopping or go to work in the Town! Perhaps he/she should be reinstated. You couldn't make it up really, could you? southendmike
  • Score: 4

2:18pm Fri 23 May 14

PCS_Wilts says...

over a thousand car parking spaces within a 5 minute walk - or you could use the bus service which stops a few yards away.
over a thousand car parking spaces within a 5 minute walk - or you could use the bus service which stops a few yards away. PCS_Wilts
  • Score: 5

2:42pm Fri 23 May 14

politepanda says...

haven help the library users in Chippenham when the council moves it, lock stock and barrel, to the Monkton Hill council building. Limited parking in both the council and Olympiad car parks.
They WILL, however, be allowed access across the ground level car park/service/cleanin
g area at the bottom of the building! (Posh version: River level entry!!) I'm just wondering what dark little room they'll park it in. My vote is for the council chamber. The over-priced under-used area they've designated to make the councillors feel important.
haven help the library users in Chippenham when the council moves it, lock stock and barrel, to the Monkton Hill council building. Limited parking in both the council and Olympiad car parks. They WILL, however, be allowed access across the ground level car park/service/cleanin g area at the bottom of the building! (Posh version: River level entry!!) I'm just wondering what dark little room they'll park it in. My vote is for the council chamber. The over-priced under-used area they've designated to make the councillors feel important. politepanda
  • Score: 1

9:56am Sat 24 May 14

beetawix says...

What is posh about 'River level entry'?
What is posh about 'River level entry'? beetawix
  • Score: 0

11:51am Sat 24 May 14

politepanda says...

beetawix wrote:
What is posh about 'River level entry'?
Not so much posh as an expression used by senior councillors to avoid reality. Far more pc than saying the basement car park /car cleaning area/storage/service delivery area entry.
Or the tradesmen's entrance.
[quote][p][bold]beetawix[/bold] wrote: What is posh about 'River level entry'?[/p][/quote]Not so much posh as an expression used by senior councillors to avoid reality. Far more pc than saying the basement car park /car cleaning area/storage/service delivery area entry. Or the tradesmen's entrance. politepanda
  • Score: 0

2:02pm Sat 24 May 14

eureka+ says...

why oh why oh why, do residents of Trowbridge who are within easy walking distance from the library, would want to use their car.. unless you are invalid, then there is no excuse for it, or have you all forgotten how to use the "number 11" mode of transport?
why oh why oh why, do residents of Trowbridge who are within easy walking distance from the library, would want to use their car.. unless you are invalid, then there is no excuse for it, or have you all forgotten how to use the "number 11" mode of transport? eureka+
  • Score: 2

5:41pm Sat 24 May 14

beetawix says...

eureka+ wrote:
why oh why oh why, do residents of Trowbridge who are within easy walking distance from the library, would want to use their car.. unless you are invalid, then there is no excuse for it, or have you all forgotten how to use the "number 11" mode of transport?
Do they all use their cars? How do you know that?
Where does your dividing line run that determines easy/not easy walking distance and what are its variations according to differing measures of disability? Or are there only invalids and non-invalids in your world?
Then of course there is freedom of choice; the car may be used as a time saver in a case of other clashing duties. The library may be one of several visits being undertaken ; if you think, for example that someone finishing their shopping at one of the supermarkets should be told to walk from there to the library and then walk back to the supermarket again, then you are silly.
[quote][p][bold]eureka+[/bold] wrote: why oh why oh why, do residents of Trowbridge who are within easy walking distance from the library, would want to use their car.. unless you are invalid, then there is no excuse for it, or have you all forgotten how to use the "number 11" mode of transport?[/p][/quote]Do they all use their cars? How do you know that? Where does your dividing line run that determines easy/not easy walking distance and what are its variations according to differing measures of disability? Or are there only invalids and non-invalids in your world? Then of course there is freedom of choice; the car may be used as a time saver in a case of other clashing duties. The library may be one of several visits being undertaken ; if you think, for example that someone finishing their shopping at one of the supermarkets should be told to walk from there to the library and then walk back to the supermarket again, then you are silly. beetawix
  • Score: 1

5:53pm Sat 24 May 14

beetawix says...

politepanda wrote:
beetawix wrote:
What is posh about 'River level entry'?
Not so much posh as an expression used by senior councillors to avoid reality. Far more pc than saying the basement car park /car cleaning area/storage/service delivery area entry.
Or the tradesmen's entrance.
Well I think it is neither posh or pc. It is quite succint, is meaningful and is definitely quicker than reeling off all the functions of the entry/exit as a description, most of which will not concern a library user.
So what reality is being avoided here by councilors?
[quote][p][bold]politepanda[/bold] wrote: [quote][p][bold]beetawix[/bold] wrote: What is posh about 'River level entry'?[/p][/quote]Not so much posh as an expression used by senior councillors to avoid reality. Far more pc than saying the basement car park /car cleaning area/storage/service delivery area entry. Or the tradesmen's entrance.[/p][/quote]Well I think it is neither posh or pc. It is quite succint, is meaningful and is definitely quicker than reeling off all the functions of the entry/exit as a description, most of which will not concern a library user. So what reality is being avoided here by councilors? beetawix
  • Score: 0

6:19pm Sat 24 May 14

eureka+ says...

we are very fortunate in Trowbridge, to have so many free parking spaces, and yet the moaning brigade comes out in force, because they've got nothing better to do.. walk if you can, and if you can't, then park a bit further and walk back. You want to complain, then go visit Bath or Salisbury, then Trowbridge will start to feel like heaven on earth for drivers!!
we are very fortunate in Trowbridge, to have so many free parking spaces, and yet the moaning brigade comes out in force, because they've got nothing better to do.. walk if you can, and if you can't, then park a bit further and walk back. You want to complain, then go visit Bath or Salisbury, then Trowbridge will start to feel like heaven on earth for drivers!! eureka+
  • Score: 5

11:08pm Sat 24 May 14

politepanda says...

beetawix wrote:
politepanda wrote:
beetawix wrote:
What is posh about 'River level entry'?
Not so much posh as an expression used by senior councillors to avoid reality. Far more pc than saying the basement car park /car cleaning area/storage/service delivery area entry.
Or the tradesmen's entrance.
Well I think it is neither posh or pc. It is quite succint, is meaningful and is definitely quicker than reeling off all the functions of the entry/exit as a description, most of which will not concern a library user.
So what reality is being avoided here by councilors?
That it's another ill-thought out move that serves no good purpose. From an ideally located building to an out of the way backroom in a building away from bus links and the town in general. It will be shoe-horned into unsuitable accommodation - as are most of the departments/organisa
tions currently crammed in.
[quote][p][bold]beetawix[/bold] wrote: [quote][p][bold]politepanda[/bold] wrote: [quote][p][bold]beetawix[/bold] wrote: What is posh about 'River level entry'?[/p][/quote]Not so much posh as an expression used by senior councillors to avoid reality. Far more pc than saying the basement car park /car cleaning area/storage/service delivery area entry. Or the tradesmen's entrance.[/p][/quote]Well I think it is neither posh or pc. It is quite succint, is meaningful and is definitely quicker than reeling off all the functions of the entry/exit as a description, most of which will not concern a library user. So what reality is being avoided here by councilors?[/p][/quote]That it's another ill-thought out move that serves no good purpose. From an ideally located building to an out of the way backroom in a building away from bus links and the town in general. It will be shoe-horned into unsuitable accommodation - as are most of the departments/organisa tions currently crammed in. politepanda
  • Score: 1

11:30pm Sat 24 May 14

beetawix says...

totally agree p.panda
totally agree p.panda beetawix
  • Score: 1

2:24am Sun 25 May 14

carer 123 says...

Its not just the library users who find it impossible to park when going to the council offices. Ive had to park in the shires car park before now and then walk back and get soaked in the process. That on top of a bad back isnt ideal. The lack of spaces for such a huge amount of offices needing spaces for their workers and visitors is ridiculous. Ive driven round 3 times then go elsewhere to park . The elderly and infirm who use the library i really feel sorry for
Its not just the library users who find it impossible to park when going to the council offices. Ive had to park in the shires car park before now and then walk back and get soaked in the process. That on top of a bad back isnt ideal. The lack of spaces for such a huge amount of offices needing spaces for their workers and visitors is ridiculous. Ive driven round 3 times then go elsewhere to park . The elderly and infirm who use the library i really feel sorry for carer 123
  • Score: 1

8:07am Sun 25 May 14

politepanda says...

carer 123 wrote:
Its not just the library users who find it impossible to park when going to the council offices. Ive had to park in the shires car park before now and then walk back and get soaked in the process. That on top of a bad back isnt ideal. The lack of spaces for such a huge amount of offices needing spaces for their workers and visitors is ridiculous. Ive driven round 3 times then go elsewhere to park . The elderly and infirm who use the library i really feel sorry for
but you can feel comforted in the knowledge that those who need the spaces most - councillors and their ilk - can park right outside any building they're pontific...er, working in. Wiltshire Councillors count, you know.
[quote][p][bold]carer 123[/bold] wrote: Its not just the library users who find it impossible to park when going to the council offices. Ive had to park in the shires car park before now and then walk back and get soaked in the process. That on top of a bad back isnt ideal. The lack of spaces for such a huge amount of offices needing spaces for their workers and visitors is ridiculous. Ive driven round 3 times then go elsewhere to park . The elderly and infirm who use the library i really feel sorry for[/p][/quote]but you can feel comforted in the knowledge that those who need the spaces most - councillors and their ilk - can park right outside any building they're pontific...er, working in. Wiltshire Councillors count, you know. politepanda
  • Score: 4

9:05am Sun 25 May 14

beetawix says...

welll said p.panda
councillors are re s erved a space each thereby futher exacerbating loss of visitors spaces. due to bad parking. No car sharing here despite many shared postcodes.
welll said p.panda councillors are re s erved a space each thereby futher exacerbating loss of visitors spaces. due to bad parking. No car sharing here despite many shared postcodes. beetawix
  • Score: 2

5:17pm Sun 25 May 14

liquidsmoke says...

I guess the main thing is that these places were promised 18 months ago, there's a principle at stake here!
I guess the main thing is that these places were promised 18 months ago, there's a principle at stake here! liquidsmoke
  • Score: 3

7:18pm Wed 28 May 14

Manutd111 says...

John Fairbrother - you live less than 15 minutes walk away! Why are you taking your car?! Are you sure you're not going to the library, then popping into town? :) You don't look disabled from your picture, and you mention nothing about the lack of disabled spaces. So, why can't you walk - its the healthy option, and also environmentally friendly.
John Fairbrother - you live less than 15 minutes walk away! Why are you taking your car?! Are you sure you're not going to the library, then popping into town? :) You don't look disabled from your picture, and you mention nothing about the lack of disabled spaces. So, why can't you walk - its the healthy option, and also environmentally friendly. Manutd111
  • Score: 2

6:07am Thu 29 May 14

politepanda says...

Manutd111 wrote:
John Fairbrother - you live less than 15 minutes walk away! Why are you taking your car?! Are you sure you're not going to the library, then popping into town? :) You don't look disabled from your picture, and you mention nothing about the lack of disabled spaces. So, why can't you walk - its the healthy option, and also environmentally friendly.
Oh good grief.
[quote][p][bold]Manutd111[/bold] wrote: John Fairbrother - you live less than 15 minutes walk away! Why are you taking your car?! Are you sure you're not going to the library, then popping into town? :) You don't look disabled from your picture, and you mention nothing about the lack of disabled spaces. So, why can't you walk - its the healthy option, and also environmentally friendly.[/p][/quote]Oh good grief. politepanda
  • Score: 2

1:51pm Wed 4 Jun 14

positive1 says...

beetawix - so we can only visit the library on a Saturday - ridiculous
beetawix - so we can only visit the library on a Saturday - ridiculous positive1
  • Score: 0

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