Wiltshire IT firm marks 15 years

The Systemagic team, Will Barnes, back left, Chris Sweet, James Eades, Arran Bennett and  Nathan Painter. Front row , Emily Basford left and Hazel Eades

The Systemagic team, Will Barnes, back left, Chris Sweet, James Eades, Arran Bennett and Nathan Painter. Front row , Emily Basford left and Hazel Eades

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Staff at Wiltshire IT company Systemagic are celebrating 15 years in business this month, after being set up by entrepreneur Mike Wood in Bath in 1999.

The business grew steadily, providing business and domestic IT support and website development, before Mr Wood took on junior IT technician James Eades, who lives in Trowbridge.

Mr Eades rose through the company quickly and in 2010 he took over as managing director when Mr Wood retired from the company.

He quickly decided his team should specialise in high quality, proactive IT support.

Systemagic expanded to a satellite office in Trowbridge and in Mr Eades first year at the helm of the company it achieved an 85 per cent growth in net profit.

Mr Eades, 33, said: “This is a special year for us as a team.

“Not only are we all part of a growing business which is increasing turnover year on year but we also offer great customer service which is being recognised by our expanding client base.

“We’ve just moved our head office to a 17th century country house, Waterhouse, in Monkton Combe, near Bath, so we’ve a lot to celebrate.”

The company’s ethos is to provide holistic technical support and Mr Eades said he has built up a team who are understanding, responsive and flexible.

Systemagic also offers a 30-day rolling contract service where customers are not tied in to a contract for long periods, which Mr Eades feels motivates him and his team to perform consistently well.

The company recently won the Micro Employer of the Year title in the Bristol and Bath Apprentice Awards, which recognised its commitment to employing apprentices over the last seven years.

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