IMPROVEMENTS have been made to a care home in Trowbridge but it still requires improvement, according to the Care Quality Commission (CQC).

An unannounced inspection was carried out at Wingfield Road, which supports adults with learning disabilities, by the CQC on November 17, when it was found the property was better maintained than it was at its previous inspection in August 2014.

However inspectors discovered care plans were inconsistent and at times included information that was opposing, staff said there were shortages and one bedroom lacked ventilation, which placed the person at risk from poor infection control.

For these reasons the CQC said the service requires improvement in areas of ‘safety’ and ‘responsiveness’.

A spokesman for the home said: “The Care Quality Commission rated the home as ‘good’ in three out of the five areas it assessed - for being ‘effective’, ‘caring’ and ‘well-led’ - but we take all their comments extremely seriously, and immediately implemented a robust action plan to tackle the issues they raised.

“This included recruiting new staff, and putting in place new hygiene and infection controls and installing better ventilation.

“We have also enhanced training around the management of medicines and are ensuring care plans are regularly reviewed.

“We are pleased the CQC saw improvements since their last visit, and look forward to them returning to see how all our actions have been embedded.”

The inspection found that people benefitted from a person centred culture and the staff were committed to providing a service which put people at the centre of their care and treatment.

In the report it also highlights that people were supported by a team of staff who recognised the importance of building trusting relationships.

But people said activities were restricted when staffing levels were low, and 'strong odours' were found in one bedroom.