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Formal hygiene warnings for Trowbridge dental practice and care home
A dental practice and care home in Trowbridge have both been given formal warnings by the Care Quality Commission.
Following an unnannounced inspection in June the commission issued three warnings to Excelcare Service Limited that it must make urgent improvements at Greenacre Care Home in Cleveland Gardens.
The warning notices were issued after inspectors found the home was failing to assess individual care needs properly, leading to a risk that care would be inappropriate or unsafe, and that people’s wellbeing would not be protected. The home was also failing to maintain safe standards of cleanliness and hygiene in bedrooms at the home, which left people at increased risk of infections.
Inspectors have subsequently returned to Greenacre Care Home to find that improvements had been made. A full report is due to be published on the CQC website in due course.
Also in June the CQC issued a formal warning to Prospect Dental Services Limited Liability Partnership that it must make urgent improvements at Prospect Dental Centre, in Prospect Place.
Inspectors found that the practice was failing to comply with government regulations covering decontamination of instruments and infection control. People using services there were not adequately protected from the risk of infections.
Inspectors found that there was no written guidance in place to help staff follow the correct decontamination procedures. Staff told inspectors that they felt that they did not have appropriate time, guidance and support to carry out this task.
Inspectors subsequently returned recently to find that the warning notice had been complied with. A full report will be published on the CQC website in due course.
Ian Biggs, Deputy Director of CQC in the South, said: “The standards of quality and safety in care that CQC checks are those that the law says everyone should expect. These standards exist to protect people being put at risk of harm, and providers have a duty to be compliant."
Both the care home and dental practice were unavailable for comment.