A WESTBURY care home has been rated ‘inadequate’ by the Care Quality Commission (CQC) after an inspection carried out in October.

At the full inspection of the service in March this year the CQC identified eight breaches of the Health and Social Care Act.

The body then issued the service, which supports people with learning disabilities and mental health illnesses, with one warning notice and seven requirements, stating that it must take action before sharing its concerns with Wiltshire Council.

A follow-up inspection was carried out in October to assess whether the provider had taken action to meet the warning notice issued and in a report published on November 9 it was revealed that it had done so, but remained inadequate despite this.

A spokesman for the home, which is run by Craegmoor, said: “Our residents are our absolute priority, and a comprehensive action plan was put in place in March to address issues raised by the CQC at that time.

“As the CQC points out, the rating has not been changed because ‘to do so requires a full assessment of all the key lines of enquiry’, but we look forward to that happening soon.”

Since the first inspection in March a new manager has been appointed and has submitted an application to the CQC to become the registered manager.

Due to the concerns raised about people with mobility issues being safely accommodated, it has also been decided that no future placements will be accepted at the home above ground level when the person is not independent in their mobility.

In addition everyone has received an in-house placement review in order to decide if they can continue to live safely and if the service can meet their needs.

A spokesperson from the CQC said: "Westbury Lodge had an inspection to look at whether improvement have been made following being places into special measures, the change of rating will only take place after the next full comprehensive inspection, which will look at all key areas and checks whether the improvements made have been sustained long term."