Trowbridge catering deal is thrown out

Trowbridge Civic Centre Trowbridge Civic Centre

A contract between caterers at the Trowbridge Civic Centre and Trowbridge Town Council has been scrapped in a bid to turn around the fortunes of the £5m venue.

There will no longer be one caterer for the venue after the provision by Crown Catering was criticised for being over-priced and badly run.

The café, which was run by the catering firm, has been closed with immediate effect while Civic Centre bosses work to reopen it under new management.

A united front was shown by town clerk Lance Allan and Darren Gadd, director of the catering firm, on Wednesday after they had entered earlier crisis talks.

The pair met after problems which had been brewing for months came to a head a fortnight ago when Wiltshire College revealed it was charged £18 for a bowl of nuts, a story which made national headlines.

In a joint statement Mr Gadd and Mr Allan said: “We have come to the decision it is not financially viable for either party to move forward at the Civic Centre.

“We will still work closely together in the future and have some weddings and large functions booked at the Civic Centre next year, for which Crown is delighted to be caterer.

“After trialling the current arrangements for the past six months both parties agreed having a sole caterer does not give enough flexibility for guests booking the civic centre. To carry on would not be as beneficial to the community as it should be and would not be financially viable to the caterers or the Town Council.”

Mr Gadd added: “We look forward to continuing to cater at the Civic Centre with clients whom we have already met and will meet.”

Mr Allan said: “We look forward to continuing to work with Crown Catering; however, this will be in a different way which is more financially viable.”

The news of the split is being passed onto customers this week. Laura Dyer, from Crown Catering, emailed one customer stating: “Crown Catering have decided we no longer wish to be the sole caterers due to circumstances that have arisen over the last couple of weeks.”

Town councillor Jeff Osborn said: “I never thought they were right for Trowbridge. They specialise in weddings in Cirencester when what we need is a caterer who is more down to earth and more akin with the people of Trowbridge.

Comments(5)

moocherx says...
5:31pm Sat 4 Aug 12

You pay peanuts, you get peanuts. And monkeys.

trollbridge says...
8:50pm Mon 6 Aug 12

ok - putting aside the debacle in question, Cllr Osborns comments so insulting! More down to earth and akin to the people if Trowbridge'?! Just say 'my electorate would consider an asda cake and greggs haute cuisine and wouldn't know a cashew nut from the nuts in their pants. So White slice and spam sarnies for the proles of Trobo, and hopefully we'll get more dosh out if them. Suckers.'

trollbridge says...
9:17pm Mon 6 Aug 12

The above tapped out in haste on my iPhone - the contempt shown to us by Osborn in his comments really cheeses me off! We aren't all kebab munching weatherspoons 'tards - but this town and it's elected sure as hell make sure it does it's best to cater for them (literally in this case) at the expense of those of us who can actually manage joined up writing.

heckler says...
12:03pm Tue 7 Aug 12

What the people of Trowbridge want is a 'choice'. We would like to be able to hire the Civic Centre at a reasonable price and be able to choose which caterer we use, or do our own catering is we so wish.

The building itself is costing the town a fortune as it is and it will be a millstone around our collective neck for the next 25 years. The current sky high venue hire and catering charge just adds insult to injury.

snazzle says...
9:26pm Wed 8 Aug 12

Do you not think Trowbidge has enough cafes and coffee shops already? Fair enough to have caterers for events taking place in the civic centre at a hopefully reasonable cost, but to have 5 staff (which I have seen whilst visiting) running a near always empty cafe and paying their wages is not likely to bring in any revenue at all, only a loss. I understand these were contracted caterers, but to try and claw in some money assuming a 40% cut of the profits (so I read in an earlier article), is in my eyes not going to happen running it that way. Surely someone who manages the civic centre should have recognised this before it all blew up and acted upon it.
I suspect as usual the people of Trowbridge will foot the bill for this mismanagement.
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