The council claims to have fixed all the problems with the computers in Westbury library. That’s news to people trying to use the useless things and to some of the librarians themselves.
The ‘new’ computer they dumped onto Westbury now prints, but has countless other problems that have been reported numerous times. The computers are still very slow, certain sites (eBay, Ancestry, Find My Past) are extremely troublesome. All of these problems have been going on for far too long and the council simply chooses to bury its head in the sand and put out false statements.
Try putting a complaint through the complaints procedure and it refuses to even look at it. Don’t forget, this council claims where ‘everybody matters’.
Ms Stroud
The Mews
Westbury