ST Stephen’s Place car park in Trowbridge has ruined an afternoon out.

I parked in the car park earlier in the morning with a three-hour free ticket displayed. I was less than an hour.

I came back for the 4.15pm showing of Cars 3 as a special surprise for my six-year-old son.

We left early as he didn’t feel well. I came out and found I had got a ticket as apparently I had violated their rules.

I had used car park twice in one day with two free tickets.

Had I known that you are not welcome to use the leisure facilities twice in a day (eg, breakfast and dinner) then I would have gone elsewhere.

I went back to look and it does say only one free park per day but at bottom of all the other information.

A trip to cinema = £80.

Getting stung by the car park company = priceless.

Anna Carlyon

Trowbridge