I RECENTLY had the unfortunate experience of falling from top to bottom of the escalator in Trowbridge Castle Place, sustaining a number of cuts and bruises. The manager and a few others came to my rescue and phoned for an ambulance which arrived quite quickly. 
At the Royal United Hospital I was dealt with speedily, my injuries dealt with and a scan arranged, which fortunately revealed no brain damage. 
All the procedures were carried out efficiently and professionally and I cannot speak too highly of the treatment I received, both from the paramedics with the ambulance and the RUH staff. 
My sincere thanks to all involved, not forgetting the Castle Place staff, and others who helped.
Geoffrey Richards
Ashton Road
Hilperton
Trowbridge