A TROWBRIDGE councillor has passed on local concerns over a lack of phone number to book a slot at the town tip.

Edward Kirk, who represents the Adcroft ward, is the recycling centre in Trowbridge.

He said that he’s received “a number of complaints” from residents having to book slots.

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“There needs to be a telephone booking line and it should be publicised. Residents are not bothering to recycle and putting items into general waste,” he added.

“It is not operating efficiently as it is often quiet and it’s not serving all the residents – some don’t have internet.”

When contacted, Wiltshire Council said the online booking system – set up last year – was designed to keep residents safe from Covid and to help keep up with demand at the HRCs.

“Unfortunately we do not have the additional staff capacity to take bookings over the phone but people can book slots on someone else’s behalf,” said Dr Mark McClelland, cabinet member for waste.